Updated 9/29/2026

This Agreement establishes Alpine Property Solutions as the exclusive cleaning provider for all post-guest turnovers at the property. It details the full scope of services, operational standards, fees, and legal terms.

Terms Scope of Services- Alpine Property Solutions provides complete short-term rental turnover resets between guest  reservations. Each cleaning is a full reset designed to meet the Alpine Standard.

Standard turnover services include:

• All beds stripped and remade using hotel-style presentation
• Fresh linens and towel placement according to occupancy
• Bathrooms fully sanitized, polished, and staged
• Kitchens thoroughly cleaned, appliances wiped, trash removed, and restocked
• Living areas dusted, sanitized, vacuumed, and staged
• Floors vacuumed and mopped throughout the entire home
• Outdoor entry areas blown off and reset
• Restocking of essential paper products and amenities
• Final walkthrough quality control inspection

Every cleaning concludes with a full property reset so the home is guest-ready and photo-ready.

Exclusive Cleaning Provision
Owner agrees that Alpine Property Solutions shall be the exclusive provider of all cleaning and turnover services following any guest reservation during the term of this Agreement.

Owner shall not permit:

• The Owner personally
• Friends or family
• Alternative cleaning companies
• Temporary or one-time cleaners

to perform post-guest turnover cleaning without prior written approval from Alpine Property Solutions.

This exclusivity ensures consistency of the Alpine Standard, accurate documentation of guest damage, protection of reviews, and operational control.

If Owner allows another party to perform cleaning services without written approval, Alpine Property Solutions reserves the right to immediately terminate this Agreement.

Scheduling & Calendar Access
To ensure no turnover is missed, Owner agrees to provide Alpine Property Solutions with full permissions, booking calendar visibility or cohost access where applicable.

Alpine Property Solutions manages its own scheduling to guarantee timely resets between reservations.

Owner Use & Turnover Scheduling
Owner may use the property between guest reservations provided sufficient time is allowed for Alpine Property Solutions to complete the required turnover before the next guest check-in.

Owner agrees to provide advance notice of all personal stays and planned departure times so Alpine Property Solutions can schedule the turnover accordingly.

When a guest reservation immediately follows an Owner stay, Owner must vacate the property with adequate time for the scheduled cleaning team to complete the full turnover and prepare the property to the Alpine Standard before guest check-in.

Owner stays ending on the same day as a guest check-in require prior coordination and approval from Alpine Property Solutions. Same-day Owner departures cannot be treated as an unscheduled or last-minute turnover.

Late notice, schedule changes, or delayed Owner departures may affect Alpine Property Solutions’ ability to complete the turnover before guest arrival. Alpine Property Solutions cannot guarantee guest readiness when adequate scheduling notice and access time have not been provided.

Same-Day and Holiday Service Fees
A $25 same-day reset fee applies to back-to-back reservations. (Property Management does not apply).

A $25 federal holiday fee applies to cleanings performed on designated holidays. (Property Management does not apply).

If scheduling allows, cleaning may be shifted to the day following checkout to avoid same-day fees while maintaining guest readiness.

Additional Cleaning Fees
Standard turnover pricing covers normal cleaning conditions and services included within the regular scope of a short-term rental turnover.

Additional fees may apply when the condition of the property requires additional time, labor, or cleaning beyond the regular scope of service. This may include, but is not limited to:

• Excessive trash or debris
• Excessive food, spills, or mess
• Heavy buildup or unusually soiled areas
• Excessive pet hair or unauthorized pet-related cleaning
• Stains requiring additional treatment
• Excessive dishes or kitchen cleanup
• Cleaning resulting from misuse of the property
• Any condition requiring additional labor beyond a standard turnover

Additional cleaning fees are determined on an individual basis according to the condition of the property, additional labor required, and time necessary to restore the home to the Alpine Standard.

When applicable, Alpine Property Solutions may document the condition of the property with photos and/or video to support additional cleaning charges.

Property Access & Safety Conditions
Owner agrees that the property must be safe and accessible at the scheduled time of service.

Alpine Property Solutions reserves the right to reschedule or decline service if conditions are unsafe, including:

• Severe weather conditions
• Snow or ice creating unsafe access
• Power or water outages
• Structural hazards
• Unsafe driveways or walkways

The safety of the Alpine Property Solutions team is a priority.

Guest Condition Reporting
Each turnover includes a property condition review.

Alpine Property Solutions may document:

• Damages
• Excessive mess
• Missing items
• Stains or spills
• Appliance issues

Photos and notes may be taken to support reimbursement claims and assist with accurate guest reviews.

Pricing & Payment Terms
Pricing is customized per property based on size, layout, and scope.

Owner agrees to:

• Pay invoices by the stated due date
• Maintain a valid payment method on file
• Pay applicable same-day or holiday fees

Late payments may result in service suspension. Full payment policy can be viewed on our website at AlpinePropertySolution.com

Supplies & Inventory
Owner is responsible for maintaining adequate inventory of:

• Paper products
• Guest amenities
• Replacement linens
• Consumable items

If emergency restocking is required, Alpine Property Solutions may purchase items and invoice Owner accordingly.

Property Setup, Inventory, and Turnover Readiness
Owner agrees that the property must be properly equipped and maintained with all items necessary to perform professional short-term rental turnovers.

The home must remain stocked with appropriate guest and turnover items including, but not limited to:

• Complete bedding sets for each bed
• Backup linens for turnovers
• Adequate bath towels and washcloths
• Blankets and comforters appropriate for each bed
• Mattress protectors and pillow protectors
• Replacement linens for damaged or stained items
• Kitchen towels and cleaning cloths
• Necessary guest amenities and consumables

Alpine Property Solutions relies on these items to deliver a consistent guest experience. If proper inventory is not available, Alpine Property Solutions may not be able to complete staging or bed presentation to the Alpine Standard.

Owner agrees to maintain sufficient inventory at all times.

If essential items are missing, damaged, or insufficient for a turnover, Alpine Property Solutions may:

• Notify Owner and proceed with a limited reset
• Replace items on Owner’s behalf and invoice accordingly
• Pause service until the home is properly equipped

Repeated failure to maintain adequate turnover inventory may result in termination of this Agreement.

Annual Deep Cleaning
Deep cleaning is scheduled annually during December, January, or February. Alpine Property Solutions will coordinate scheduling based on property availability and the cleaning schedule.

The annual deep cleaning addresses areas and tasks outside the regular scope of turnover service and is billed separately from standard turnover cleaning.

Additional deep cleaning during the year may be scheduled when an emergency or property condition requires it.

Owner agrees to provide reasonable access and availability for the annual deep cleaning to be completed during the designated December through February period.

Staging & Guest Experience Standards
Alpine Property Solutions has extensive experience in short-term rental guest satisfaction and presentation.

Each turnover includes staging and presentation designed to support strong guest reviews and repeat bookings. Beds, linens, towels, décor, and room layout are arranged intentionally to create a consistent guest experience.

Owner agrees not to interfere with or override the Alpine staging standard.

If property furnishings, décor, or inventory prevent the home from being presented in a clean, cohesive, and guest-ready manner, Alpine Property Solutions reserves the right to request improvements or adjustments to maintain service quality.

Alpine Property Solutions may discontinue service if the property condition, furnishings, or inventory prevent the Company from delivering the Alpine Standard expected by guests.

Limitations of Service
Standard turnover service does not include:

• Carpet shampooing
• Exterior window washing
• Trash hauling

Term & Termination
This Agreement remains in effect until terminated in writing.

Either party may terminate with 30 days written notice.

Alpine Property Solutions may terminate immediately if:

• Payment obligations are not met
• Owner violates exclusivity terms
• Property conditions are unsafe
• These terms are violated

Entire Agreement
This Agreement constitutes the entire understanding between the parties.

Acceptance of Terms
By clicking “Accept,” Owner acknowledges that they have read, understand, and agree to the terms and conditions contained in this Agreement.

Continued use of Alpine Property Solutions services also constitutes acceptance of these terms. By scheduling, requesting, or allowing Alpine Property Solutions to perform services at the property, Owner agrees to be bound by the terms of this Agreement.

Alpine Property Solutions reserves the right to update, modify, or revise these terms and policies as needed. Owner will be provided notice of material changes. Updated terms will become effective on the date stated in the notice. Continued use of Alpine Property Solutions services after the effective date constitutes acceptance of the updated terms.

These terms remain in effect for the duration of services provided by Alpine Property Solutions.